Effective Date:20-june-2024

1. Introduction

Welcome to Apptrop. Apptrop is a cloud-based business application suite providing industry-specific software solutions (“Services”) under the ownership of Shiva Technotonics (“we,” “us,” “our”). Your privacy is important to us, and this privacy policy (“Policy”) explains how we collect, use, disclose, and protect your information.

2. Information We Collect

2.1 Personal Information

When you sign up for or use our Services, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing information

2.2 Usage Information

We collect information about how you interact with our Services, such as:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Clicks

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your interactions with our Services. This helps us enhance your user experience and improve our offerings.

3. How We Use Your Information

3.1 To Provide and Improve Our Services

We use the information we collect to:

  • Provide, operate, and maintain our Services
  • Improve, personalize, and expand our Services
  • Understand and analyze how you use our Services
  • Develop new products, services, features, and functionality

3.2 Communication

We may use your personal information to:

  • Send you updates, technical notices, security alerts, and support and administrative messages
  • Respond to your comments, questions, and requests
  • Provide customer service

3.3 Marketing and Promotions

With your consent, we may use your personal information to:

  • Send you promotional messages and materials
  • Conduct contests and surveys

3.4 Legal and Compliance

We may use your information to:

  • Enforce our terms, conditions, and policies
  • Comply with legal obligations
  • Protect the rights, property, and safety of our users and the public

4. Sharing Your Information

4.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 For Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or transfer of your information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with other parties if you give us your consent to do so.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party sites.

9. Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website and updating the effective date. You are advised to review this Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: policy@apptrop.com

By using our Services, you acknowledge that you have read and understood this Policy and agree to its terms.